SHIPPING& DELIVERY

Once payment has been received, and provided you have requested this on your order, the delivery company contracted by our auction house - Hans Cronauer - or another suitable transport company will deliver the goods to you for your account. Please observe your country’s import regulations.

Approximate costs for insurance, packaging and shipping by Cronauer:

Jewellery and watches

Germany

Invoice amount up to € 500 € 17

Invoice amount up to € 10,000 € 33

Invoice amount up to € 15,000 € 45

Above € 15,000 upon request

Europe

Invoice amount up to € 1,000 € 33

Invoice amount up to € 10,000 € 45

Above € 10,000 and deliveries to Switzerland

or overseas upon request*.

Antiques, Fine Art, Silver and other small goods

Germany up to 25 kg

Invoice amount up to € 500 € 22

Invoice amount up to € 5,000 € 26

Invoice amount up to € 25,000 € 39

Above € 25,000 upon request*.

Europe up to 10 kg

Invoice amount up to € 1,000 € 33

Invoice amount up to € 5,000 € 45

Invoice amount up to € 10,000 € 69

Above € 10,000 and deliveries to Switzerland

and overseas upon request*.

Carpets

Germany

up to 10 kg € 20

up to 20 kg € 30

up to 30 kg € 40

Deliveries abroad upon request*.

Additional charges apply for consignments which cannot be carried by parcel carriers for security reasons or because they exceed the maximum permitted dimensions.* For invoice amounts exceeding EUR 1,000.00, the export of goods to non-EU countries is subject to a charge per invoice of € 30.00 for the first product group and € 5.00 for all subsequent product groups. All charges are exclusive of VAT. For further information please contact Versandservice Cronauer, tel.: +49 (0)6234 8011-260. For furniture, bulky items and carpets above 30 kg you will receive a cost estimate from Michail Turko shipping company together with the invoice. Arranging the service and payment will be your responsibility.

Michail Turko, tel. +49 (0)1520 885 92 05, spedition2@henrys.de

Any damage caused in transit must be reported within 24 hours to the transport company concerned. Failure to do so will invalidate any compensation claims.

Last revised 06/2021